Privacy Policy

TechWake360 (“we”, “us”, or “our”) is a software engineering studio that builds SaaS products and enterprise web applications. Our website is https://techwake360.com.

We collect information you provide directly to us:

• Contact forms — name, email address, company, project details, and budget range when you reach out to us.
• Newsletter sign-ups — email address when you subscribe to our newsletter.
• Admin accounts — email and authentication credentials for team members accessing the admin console.

We also collect certain information automatically when you visit our site:

• Browser type and version, operating system
• Pages visited, time on site, referring URLs
• IP address (anonymised after 30 days)

• To respond to your enquiries and project proposals
• To send our newsletter (only when you have explicitly subscribed)
• To improve our website and services based on usage patterns
• To fulfil legal obligations and protect our rights

We do not sell, rent, or share your personal data with third parties for marketing purposes.

If you are in the European Economic Area (EEA), we process your data under the following bases:

• Consent — newsletter subscriptions
• Legitimate interests — responding to business enquiries, site analytics
• Legal obligation — compliance with applicable laws

Contact form submissions are retained for up to 2 years. Newsletter subscriber data is retained until you unsubscribe. Analytics data is anonymised after 30 days. You may request deletion at any time by emailing privacy@techwake360.com.

We use the following third-party services which may process your data:

• Firebase (Google) — authentication, database, hosting
• Cloudinary — media storage and optimisation
• Vercel — website hosting and edge delivery

Each of these services has its own privacy policy. We ensure data processing agreements are in place where required.

We use an authentication session cookie (__tw_session) for admin console access. This is a strictly necessary cookie and does not require consent. We do not use third-party advertising cookies.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@techwake360.com.

We implement industry-standard security measures including HTTPS, encrypted session tokens, and access controls. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing subscribers. Your continued use of the site after changes constitutes acceptance.

If you have questions about this Privacy Policy, please contact us at privacy@techwake360.com or via our contact form.